The Little Black Book For Managers | John Cross

In every manager s career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time.

The Little Black Book for Managers explains how to deal with scenarios such as; * Having a lack of confidence to deal with other people in the way that is needed * Times when you have to assert your authority more * Allocating critical work. Who to choose? * Needing to get extra effort from the team when under pressure * Incentivising * Delegation * Having to deal with under-performers * Personality clashes between work colleagues * Managing a meeting with senior leaders